Randy was here when he said he would be and very helpful and courteous. Thank you

Randy was very patient and determined to get Cortana set up and working to the best of his ability for my 93 yr old, vision impaired mother. The time he spent was much appreciated.

Randy spent the time to really try to figure out what was wrong with our computer, and did whatever necessary to help.

Randy was thorough and got the problem corrected quickly and then cleaned up other issues with the computer.

His service was very much appreciated. However, he is not a nerd, he is a good person.

My issue was fully resolved and my computer restored after a failed Windows 10 update installation left me with no access to my email or files. Prompt and professional follow-up from Mike who assigned Randy to look after me. I was back online within 24 hours of my initial inquiry.

Very accommodating with appointment times. Prompt and courteous service. Very friendly and considerate in explaining things.

Randy got the printer up and running and demonstrated how to use it to print and scan documents.

I have nothing to say about Randy, except he is the greatest.

solved problem quickly